The demand for convenience has continued to rise over the years as consumers are so often in a hurry. Adding in the safety precautions and restrictions of the COVID-19 pandemic, expectations of safe and efficient delivery methods for retail products and services have increased exponentially.
Sevan has provided multi-site solutions in the QSR sector for over a decade and has managed the expansion of drive-thru development for internationally recognized brands. We have compiled a comprehensive set of guidelines to help your restaurant expand service offerings in the rapidly changing environment of food delivery.
This guide outlines solutions we've designed in the following areas:
- Operating windows
- Car spacing
- POS interface
- Menu boards
- Queuing time
- Approach layout